Medlars (Ensign Hall Estates) Privacy Policy

Our contact details 

Name: Tony Grantham

Address: Medlars, Dial Post, Horsham, West Sussex. RH138NN

Phone Number:07703 562 434

Email: admin@medlars.co.uk

The type of personal information we collect 

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)
• Any other information that may be shared with us in emails and other digital exchanges.
• Information regarding and Planning submissions or exchanges on planning matters or  any exchanges with local authorities on all matters.

Photographs, images, plans and drawings. These will be publicly available only with the owners consent and their identity duly credited on the website

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You have been instructed to provide the information
• You have provided the information for publication or retention voluntarily

[If applicable] We also receive personal information indirectly, from the following sources in the following scenarios:

• In pursuit of the project we will be dealing with a number of professional bodies but in all cases we will endeavour to remove all personal identifiers

We use the information that you have given us in order to promote the refurbishment of Medlars and promote all involved in its restoration

We have no reason whatsoever of sharing any information provided to us with anyone except when express written approval is provided.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

Your consent which is giving by accessing and viewing the website. You are able to remove your consent at any time. You can do this by contacting Medlars by email, phone or using the online submission form on the home page

How we store your personal information 

Your information is securely stored. 

We will be keeping all personal information falling under the definition abovefor the duration of the project which we expect to be no more than dispose of your information by digital deletion and overwriting on our servers and any of our devices that may carry this information.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Medlars if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Medlars by phone, email or online submission on the website.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk